In order to transfer your number to us, you will need your Account Number as it appears on your current provider’s phone bill.
Number transfers are processed at 9am EST on the day of your activation (Monday – Friday) and typically take 4-12 hours to complete. Please keep this in mind and prepare for it, as you may lose service during that time window.
Yes, you have the right to take or “port” your number to another Canadian provider. Cancellation fees may apply.
Please call us at 647-948-9238 during business hours to cancel your services once your new provider has completed the number transfer. Only the verified account holder can close the account. We do not accept email, chat, or text cancellations.
No. Your service will continue on a month to month basis, until you notify us that you wish to cancel service or renew your Agreement. The terms and conditions of your Agreement, including all rates and charges, will apply to your month-to-month service. Promotional features, offered free or at a reduced rate during your service period, will not be automatically renewed with month-to-month service.
Unpaid bills will incur a charge of 5% for each month you haven’t paid.
Linkcom may be forced to Suspend or Terminate your account for a few of the below situations:
You have an outstanding balance for 1 month or more.
You have an outstanding balance of more then $200, though it is up to our discretion.
Your credit card information is incorrect or past it’s expiry date and you haven’t updated it in 1 month or more.
You have committed an illegal act using a Linkcom Device or our service.
If you are unable to make a payment in time, please contact us.
Linkcom reserves the right to charge the credit card you provided to recover an outstanding balance and send your personal information to a collection agency in Canada or in your home country if you do not pay for over 2 months. For more information, please contact us at 647-948-9238 or through our website contact form.